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An Interview of James Thompson of Mt Baker Vapor from Mesa, AZ

Get the short URL for this article: https://premiumeliquids.com/OEKAs

An Interview of James Thompson of Mt Baker Vapor from Mesa, AZ

Interview by Premium e Liquids.com

Mt Baker Vapor producers of top quality Premium e Juice.

How to reach Mt Baker Vapor

PremiumeLiquids.com:

Do you yourself vape and if so when did you start vaping and what was your greatest motivation to start vaping?:

James:

I had been a smoker for 11 years when I discovered vaping. My third child had recently been born and quitting cigarettes was a priority. I wanted my children to grow up in a carcinogen-free environment. As soon as I started, I loved vaping. It was something new and exciting to learn about. Knowing many fellow smokers, and being one myself, I quickly realized how important this invention could be to improving people’s lives.

PremiumeLiquids.com:

If you were a smoker, have you stayed true to vaping or have you ever returned to smoking?:

James:

Once I started smoking I never looked back and have been vaping ever since. In the early days I would have 10 510 batteries charged up and ready to go to get me through the day.

PremiumeLiquids.com:

How do you think vaping could be further improved so it is more like the feel of smoking?:

James:

Better flavor design is something we are always working on. We’re happy with the tobacco’s we have but are also committed do continually working on improving the selection so we can better service customers that want a flavor that is close to a preferred cigarette’s taste.

PremiumeLiquids.com:

What do you find are the biggest misconceptions about vaping?:

James:

That it is a hobby for only the younger generation. Some of our most outspoken customer advocates are from an older generation that spent a large chunk of their lives addicted to cigarettes. These people are some of the most passionate about vaping.

PremiumeLiquids.com:

What is your personal go to atomizer, mod and Premium e Juice combo?:

James:

I use the Kabuki tank on a protovaper DNA 30. ADV is Menthol.

PremiumeLiquids.com:

When did you start in the vape business?:

James:

Mt Baker Vapor was founded in March of 2011.

PremiumeLiquids.com:

Why did you get into this vape business?:

James:

For a while I had been handing out business cards as a favor to other vaping companies I was using personally. One day, I realized that having my own vaping company was something I could be extremely passionate about because it was an exciting industry and I believed in the product.

PremiumeLiquids.com:

What do enjoy most about working in the vaping industry?:

James:

The stories from customers who no longer smoke cigarettes. As someone who knows what cigarette addiction is like, it is far and away the most enjoyable aspect of this business.

PremiumeLiquids.com:

What is it like to be in the gold rush days of vaping business?:

James:

Fascinating. So much is changing so quickly. Obviously we are worried about regulations just like everyone else, but the amount of innovation and good-will you see in this community is rare compared to other industries.

PremiumeLiquids.com:

Do you have more than one vape business?:

James:

Mt Baker Vapor is my main focus at the moment.

PremiumeLiquids.com:

Are you interested in expanding your vape business and if so how would you expand it?:

James:

We most definitely are. We have a B&M location in Lynden, WA and are looking into launching a new one around the Phoenix area very soon. Going forward, we envision multiple B&M Mt. Baker Vapor locations across the country.

PremiumeLiquids.com:

What’s the best advice you can give someone starting their own vape business?:

James:

Customer service is key. We have always had a huge focus on making sure that we delight our customers. I think the best kind of advertising is simple word of mouth and that will not happen unless you put the customer first.

PremiumeLiquids.com:

What is your top selling mods?:

James:

Our top selling mod is actually a starter kit, the Innokin MVP V2.0 Starter Kit. It’s a tried and true mod that we highly recommend to all types of vapers.

PremiumeLiquids.com:

What is your top selling Premium e Juice?:

James:

Hawk Sauce, Thug Juice, and Extreme Ice have been our best sellers for a long time. We do have a few new flavors that are gaining quite a following as well. Huckleberry Ice Cream has had outstanding feedback and Happy Rancher is another customer favorite.

PremiumeLiquids.com:

Do you think there is anything the vape community can do to stop big tobacco from lobbying against open and free vape business?:

James:

There isn’t much you can do to stop someone else from lobbying, but you can lobby for yourself. It is important that we as a community educate ourselves and each other regarding the best steps for ensuring our vaping rights. The most essential thing vapers can do is to contact their representatives. Government can seem intimidating, but at the end of the day politicians are supposed to represent the people. If you make your voice heard, they will listen.

PremiumeLiquids.com:

How do you think the new FDA regulations will effect you and your vape business?:

James:

If the FDA deeming regulations pass as they are currently written it will severely effect the amount of products we offer. Right now, we carry over 120 flavors and allow customers to choose from five different VG/PG blend options. This sort of variety would be impossible under the proposed regulations.

PremiumeLiquids.com:

Would you be interested in joining the vaping community that is fighting for the rights of vaping and vaping businesses?:

James:

Helping the community fight for vaping rights is one of our top priorities. We’ve published multiple educational blogs concerning the vaping legislation and send out targeted Calls to Action via our mailing list.

PremiumeLiquids.com:

Do you have favorite blogs and or reviewers that you trust?:

James:

We’re all fans of the classics around the office. PBusardo has some excellent videos. Big fan of his China factory tour series. Twisted420 is always good for a laugh and Rip Trippers continues to provide educational content. Lately, Nasty Nate caught my eye with his review of our flavors: https://www.youtube.com/watch?v=Y2KGkygb6os&feature=youtu.be

PremiumeLiquids.com:

Where else can we find you hanging out on the web? :

James:

Reddit’s /r/Electronic_Cigarette has been a long-time favorite of ours. We also, of course, love ECF. We recently started a Snapchat that we’re excited about, have been beefing up our Pinterest page, and are growing our official MBV Discourse forum.

PremiumeLiquids.com:

Can people connect with you on social media?:

James:

Of course! We are very active on Twitter, Facebook, and Reddit during normal office hours and enjoy the opportunities these platforms give us to connect with customers. As an online business, these social media platforms are integral to showcasing that MBV is more than just a website. We’re a family of vapers that love hearing feedback from our customers.

PremiumeLiquids.com:

If you could get more involved with the vaping community socially, would you?:

James:

We are constantly trying to become more connected with the vaping community. The best way to produce a quality product is to know what our customers want, so we do everything possible to connect socially.

PremiumeLiquids.com:

With the new trend for (deep character development ) storytelling, would you be interest in an ongoing story about you and your vape business?:

James:

Most definitely. I think we have an interesting story, especially considering our recent relocation from Washington to Arizona due to governmental pressure. We want customers to have access to our story because it lets them know that we are more than just a corporation trying to make a buck.

PremiumeLiquids.com:

How could the vaping community further help your business? :

James:

Feedback. Are we doing things wrong? Let us know. Customer service is our number one priority so we welcome all kinds of feedback.

PremiumeLiquids.com:

If Premium e Juice manufacturers could help you with a more modernized website for your business in exchange for you selling their Premium e Juice, would you accept their help?:

James:

We are always open to any ideas that help improve our business. Recently we began offering third party vendors on our site (Charlie’s Chalk Dust and the NJOY Artist Collection) and we are currently looking for more vendors. We want Mt. Baker Vapor to be the website people turn to when they want the Internet’s premier selection of e-juice.

PremiumeLiquids.com:

Of all the things you’ve ever been asked, whats the one thing nobody’s ever asked you that you would love to talk about?:

James:

Better movie: Paul Blart or Beverly Hills Chihuahua 2?

Get the short URL for this article: https://premiumeliquids.com/OEKAs

1 Comment

  1. Tommy Holliday

    December 26, 2015 at 3:39 pm

    Great content…appreciate the info here learned more about Mt Baker and there mission

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